Delivery, Returns and Refunds

Currently we only Deliver to the United Kingdom. Some postcodes are restricted please see the full list below

Restricted and remote postcodes include:

Certain areas of Aberdeen: AB10-16, AB21-25, AB30-39, AB41-43, AB51-53, AB44-45, AB54-56;

British Forces postal addresses: All BF prefixes;

Belfast and Northern Ireland: All BT prefixes;

Certain areas of Dundee: DD6-11;

Certain areas of Edinburgh: EH35-40, EH42-46;

Certain areas of Falkirk: FK14, FK17-21;

Guernsey: All GY prefixes;

Outer Hebrides: All HS prefixes;

Isle of Man: All IM prefixes;

Inverness: All IV prefixes;

Jersey: All JE prefixes;

Certain areas of Kilmarnock: KA27-28;

Kirkwall: All KW prefixes;

Certain areas of Kirkcaldy: KY9-10, KY14-16;

Certain areas of Paisley: PA20-80; 

Certain areas of Perth: PH6-50;

Isle of Wight: PO30-41;

Certain areas of Galashiels: TD1-8, TD10-14;

Isles of Scilly: TR21-25;

Shetland Islands: All ZE prefixes.

All our shipping is tracked either when dispatched from our own location using our approved shipping companies (DHL, DPD, FedEx and Hermes) depending on the price of the order and delivery location. Some of our products like the Makeup are packaged in boxes which are designed to fit through the letter box, these will be sent via Royal Mail 1st Class Post.

Where some brands (listed below are shipped directly from their manufacturers, the delivery times can be longer, we have estimated these below. Please note these lead times during busy periods.

Currently we do not offer delivery to the rest of the EU or USA/Canada, however if you are interested in this service please contact us, we have to go through additional insurances for our products, at this stage, without interest from those areas it would not be viable.

Returns

We only accept returns for items still having tags attached and in mint condition and still sealed, being change of mind returns would be refunded at the original amount, any extra shipping you pay to get your change of mind purchase to us would be at your cost, but we do advise you packing correctly and sending via tracked means. We will refund you via Paypal within 7 working days after receiving your return.

For Products which may have arrived damaged, returns will also be required, this including your return shipping will be refunded. We will refund you via Paypal within 7 working days after receiving your return.

To return your product to us please Contact Us for a returns authorization number and return address details.